How do I buy a Malam creation?
All designs can be bought on the online shop.

You just need to add your favorite articles in your cart and create and account to order or checkout using the guest express checkout if you would prefer not to create an account.

How do I know which size to order?

To find your size, please check the measurement table.

Why is your clothing so expensive ?

Malam clothes and accessories are all 100% handmade (designed, prototyped, altered, patterned, graded, cut, sewn, ironed, verified, photographed, verified again, etc.) in France, in the Malam workshop in Bourgogne. The price reflects hourly labor costs (as well as materials, French social contributions, a tiny percentage of fixed costs covering rent, electricity and heating, machines use, insurance, time spent looking for materials, designing and communicating, and sales tax), as well as, in the best of worlds, a little margin allowing to buy quality fabrics, replace equipment... Although they may seem high, the prices for Malam unique & handmade designer clothes are in the same range as the ones shown in shops selling medium-end mass-produced industrial clothes, which are far from being made in the same conditions, and whose production costs are tremendously lower.

What is the turnaround for a custom piece?
It depends on designs. They are indicated below each description.

For example, the turnaround for a coat is 15 business days at the moment.
All estimated fabrication times are detailed in the listings.

I have a particular morphology and I am afraid of buying on the internet, is there somewhere I can try your clothes on?
Yes of course, if you are in France, you can come visit me at the shop in Burgundy region, I will welcome you with the greatest pleasure.
The address is : 8, place des Pêcheurs, 58400 La Charité sur Loire, France. The shop is open from Wednesday to Saturday, 2:30pm-6:30pm.

Do you also make pants?
No, sorry.

I have a dress which belonged to my grand-mother/bought from a high street shop/another fashion designer and it doesnt fit anymore, can I send it to you for alterations?
No, alterations are only possible on Malam designs.


Are alterations for wedding dresses free?
For a wedding dress priced below 700€, alterations (minor and major ones) incur additional fees.
For a wedding dress priced between 700€ and 1 000€, minor alterations are free.
For a wedding dress priced above 1 000€, all fitting alterations are free, (this does not include a design change)

I like your design but I would like some changes made to it. Is this possible?
Yes, almost all designs can be custom made with different fabrics/colors/prints. It is also possible to mix the top and the bottom of two different designs, contact us for an estimate.

You can also find available fabrics just here, click.

Can I return my purchase for a refund ?
For ready-made pieces bought on the online shop, as per European e-commerce laws, you can return your unworn item, in a perfect state of resale, for a refund or exchange, within 14 days from reception.


For custom clothes, depending on the design, you can send your items back for a fitting alteration. However, if you change your mind and you just want a refund, 30% of the custom item's price is non refundable. Options (such as express fabrication) are not refundable.

Do you rent clothes?
No sorry, I don't.


How should I care for my Malam piece?
I advise you to dry clean or handwash your Malam garment so as to preserve the textile fibers from being damage in the washing machine.





I've seen a dress in your shop but it's a smaller size than mine. Is it possible to alter it?
It may be possible to enlarge this design or to custom make it in the fabric of your choice. Contact me for more information.


I've seen a dress in you shop but it's a bigger size than mine. Is it possible to alter it?
It may be possible to downsize this design or to custom make it in the fabric of your choice. Contact me for more information.

I have a lovely dress, and I would like to have it remade with another fabric, is it possible?
No sorry. Only designs of my collection can be custom made. Dont hesitate to check out the e-shop, you might find something that you like.


I've drawn my own dress. Can you make it?
No sorry. Only designs of my collection can be custom made. Dont hesitate to check out the e-shop, you might find something that you like.


I have my own fabric. Can you create something with it?
I prefer to use my own fabrics. Here are the fabrics in stock. If you really want to supply the fabric, it is possible. However, this will not generate any discount on the usual custom price of the piece. The price will be the same as if you had chosen a fabric from the stock. Some fabrics may actually incur additional costs, hence please contact me beforehand.


Can you custom make a design with a fabric that you dont have in stock?
No sorry, I only use fabrics that I have in stock and I will not purchase fabrics especially for an order. But I have many fabrics available, check out some of them here.


I have seen a beautiful dress for 2000€ in another shop, could you remake it for me for 200€ ?
No sorry, for two reasons:

o I don't copy others designers/brands clothing, I only make designs from my own collection or variations on them .
o If a dress costs 2000€, it's probably because of the quality of the designs, materials and finishings. You would not get them for 200€.


The turnaround time of my order is indicated in working days. What are they?
The turnaround time is indicated in working days, that is from MONDAY to FRIDAY (excluding week-ends and vacations).


When can I expect to receive my order?
You can choose the fabrication time in the drop-down options on the listings. This turnaround time is indicated in working days, that is from MONDAY to FRIDAY (excluding weekend and vacations). Delivery time depends on the shipping carrier you have selected at checkout.


Do you send abroad?
Yes of course, Malam designs are sent worldwide. Actually, more than 70% of Malam designs now live abroad!


When will you send my purchase?
In-stock designs are sent within one business day after purchase.

Custom made designs are sent at latest the day following the end of the fabrication time selected during your order.

How much does the shipping cost?
It depends on weight and/or price.

You can find more details right here, click.



Is it possible to do layaway plans?
It may be, please contact me for details.




How can I make an appointment?
To make an appointment, please let me know at least 24h prior to your visit to make sure I am here and available.

Make an appointment here, or by phone : +33 3 58 07 19 90

Is there a shop where we can see and try on designs from your collection?
Yes, the shop is located 8, place des Pêcheurs, 58400 La Charité sur Loire, France. The shop is open from Wednesday to Saturday, 2:30pm-6:30pm.


I have a shop, and I am interested in carrying your brand. Do you wholesale?
Yes of course, please contact me with your information (name of your shop, location and address, business registration ID and the list of brands you already carry in your shop) and I will send you the wholesale linesheet.


Do you sell/give out your patterns?
No, sorry.